Shipping Information
The delivery charges are determined based on the shipping method selected during checkout and the destination of your order. You can view the shipping costs before finalizing your purchase.
The estimated delivery time depends on your location and the shipping method chosen. During checkout, you’ll see an estimated delivery date. Please note that external factors like holidays or customs processing may impact delivery times.
Once your order is shipped, you will receive a confirmation email containing a tracking number. Use this tracking number on our website’s “Track Order” page to monitor the status and location of your parcel in real-time.
Customs and import charges may apply depending on your country’s regulations. These charges are not included in the product or shipping costs. Please check with your local customs office for information on potential fees.
Yes, we offer international shipping. During the checkout process, you can select your country, and shipping costs will be calculated based on your location and the chosen shipping method.
Returns & Refunds
To initiate a return, log in to your account on our website, go to the order history, and select the item you wish to return. Follow the instructions to complete the return process. If you encounter any issues, please contact our customer support for assistance.
Our International Returns Policy allows you to return items within 10 days of receiving your order. The items must be in unused condition and in their original packaging. Please refer to our Returns Policy page for detailed instructions and any country-specific considerations.
If you believe there is an error with your refund, please contact our customer support team with your order details. We’ll investigate the issue promptly and ensure the correct refund amount is processed.
Customs and import charges may apply, depending on your country’s regulations. These charges are not included in the product or shipping costs and are the responsibility of the customer. Please check with your local customs office for information on potential fees.
Generally, delivery charges are non-refundable. However, exceptions may apply. Please review our Returns Policy for detailed information on refund eligibility, including any potential exemptions for delivery charges.